Effective Date: May 26, 2026 Website: www.simmansinternational.com
1. Introduction
Welcome to Simmans International. These Terms and Conditions (“Terms”) govern your access to and use of our website www.simmansinternational.com and the purchase of products offered by Simmans International (“we”, “us”, or “our”), a company registered and operating from A-43, Street No. 5, Chander Vihar, Mandawali, Delhi – 110092, India.
By accessing our website, placing an order, or using any of our services, you agree to be legally bound by these Terms. If you do not agree, please do not use our website or purchase our products.
2. Eligibility
To place an order on our website, you must:
- Be at least 18 years of age.
- Be a resident of India or an authorized agent placing orders for delivery within India.
- Provide accurate, complete, and current information during registration and checkout.
Simmans International reserves the right to refuse service to anyone who violates these Terms or misuses our platform.
3. Products and Descriptions
We specialize in the sale of alcohol testing devices including digital breathalyzers, non-contact alcohol testers, fuel cell breathalyzers, wall-mounted testers, baton-type alcohol testers, and related accessories.
3.1 Product Accuracy Product descriptions, specifications, and images on our website are provided for informational purposes only. While we strive for accuracy, we do not warrant that product descriptions are error-free, complete, or current. Actual product appearance may vary slightly from images shown.
3.2 Technical Specifications All product specifications such as BAC accuracy range, sensor type, battery capacity, and display type are as provided by the manufacturer. Simmans International is not liable for variations resulting from environmental conditions, user error, or improper use.
4. Pricing and Payments
All prices listed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
4.1 Price Changes Simmans International reserves the right to modify product prices at any time without prior notice. However, orders confirmed before a price change will be honoured at the original price.
4.2 Payment Methods We accept the following modes of payment:
- Credit and Debit Cards (Visa, MasterCard, RuPay)
- Net Banking
- UPI (Unified Payments Interface)
- Wallets (Paytm, PhonePe, Google Pay, etc.)
- Cash on Delivery (available for select pin codes)
4.3 Payment Security All online transactions are processed through secure and encrypted payment gateways. Simmans International does not store your card or banking details on our servers.
5. Order Placement and Confirmation
When you place an order, you are making an offer to purchase the product(s). An order is confirmed only upon receipt of a confirmation email or SMS from Simmans International. We reserve the right to accept, decline, or cancel any order, including cases of:
- Unavailability or discontinuation of a product.
- Errors in pricing or product description.
- Suspected fraud or misuse.
- Inability to verify customer information.
In the event of cancellation after payment, a full refund will be issued to the original payment method within 7–10 business days.
6. Shipping and Delivery
6.1 Delivery Areas We ship across India. Delivery timelines may vary based on your location and product availability.
6.2 Estimated Delivery Time
- Metro cities: 3–5 business days
- Non-metro / Tier-2 / Tier-3 cities: 5–9 business days
- Remote areas: 10–14 business days
6.3 Free Shipping Free shipping is available on all orders above ₹4,999. Orders below this value may attract a nominal shipping charge, displayed at checkout.
6.4 Delivery Responsibility Once dispatched, a tracking number will be shared via email or SMS. Simmans International is not responsible for delivery delays caused by logistics partners, natural calamities, or incorrect delivery addresses provided by the customer.
7. Returns and Refund Policy
7.1 Return Eligibility Returns are accepted within 7 days of delivery, provided:
- The product is unused, in its original packaging, and in the same condition as received.
- The return request is submitted with an unboxing video or photographic evidence of the defect/damage.
- The item is not listed under non-returnable categories.
7.2 Non-Returnable Items The following items are not eligible for return:
- Products with physical damage caused by the customer.
- Products with missing original packaging, accessories, or mouthpieces.
- Products showing signs of tampering or unauthorized repair.
7.3 Refund Process Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be credited to the original payment method within 7–10 business days. Shipping charges, if any, are non-refundable.
8. Product Warranty
All Simmans International products come with a standard manufacturer warranty as specified on the respective product page (typically 6 to 12 months from the date of purchase).
8.1 Warranty Coverage The warranty covers manufacturing defects and electronic malfunctions under normal usage conditions.
8.2 Warranty Exclusions The warranty does not cover:
- Physical damage due to mishandling, dropping, or exposure to liquids.
- Damage due to unauthorized repairs or modifications.
- Normal wear and tear, including sensor degradation over time.
- Damage caused by using incorrect power adapters or charging methods.
8.3 Calibration For optimal accuracy, periodic calibration is recommended every 6–12 months. Calibration services may be availed by contacting us at +91 9211038359 or simmansinternatinal@gmail.com.
9. Intellectual Property
All content on the Simmans International website — including product images, logos, brand name, text, videos, and graphics — is the intellectual property of Simmans International and is protected under applicable Indian intellectual property laws.
You may not reproduce, distribute, modify, or use any content from our website for commercial purposes without our prior written consent.
10. Privacy Policy
Your privacy is important to us. The collection, storage, and use of your personal information is governed by our Privacy Policy, incorporated into these Terms by reference. By using our website, you consent to the practices described therein.
We collect personal information such as your name, email, phone number, and delivery address solely for the purpose of processing orders and improving customer experience. We do not sell or share your data with third parties for marketing purposes.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Simmans International shall not be liable for:
- Any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or website.
- Decisions made based on BAC readings from our devices in legal, medical, or professional contexts.
- Losses arising from unauthorized access to your account or transactions.
Our total liability to you in connection with any order shall not exceed the amount paid by you for the specific product giving rise to the claim.
12. Prohibited Use
You agree not to use our website or products for any unlawful purpose, including:
- Fraudulent orders or misrepresentation of identity.
- Unauthorized resale or commercial distribution without prior written consent.
- Use of our trademarks or copyrighted material without permission.
- Attempting to interfere with the website’s operation or security.
13. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of India, including the Consumer Protection Act, 2019, the Information Technology Act, 2000, and other applicable statutes.
Any disputes arising out of or relating to these Terms shall first be attempted to be resolved through mutual discussion. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.
14. Amendments to Terms
Simmans International reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on the website. Your continued use of the website after any such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.
15. Contact Us
For any questions, concerns, or grievances regarding these Terms, please reach out to us:
Simmans International A-43, Street No. 5, Chander Vihar, Mandawali, Delhi – 110092, India Phone: +91 9211038359 Email: simmansinternatinal@gmail.com Website: www.simmansinternational.com
© 2026 Simmans International. All rights reserved.